Privacy Policy
Business name: A1 Hot Tub & Spa Repair
Phone: 702-884-5424
Email: A1spatechs@gmail.com
Website: a1sparepair.com
A1 Hot Tub & Spa Repair
Effective Date: April 2, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
A1 Hot Tub & Spa Repair does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
- INFORMATION WE COLLECT
We collect the following types of information:
Personal Information:
Name, email address, phone number, physical address. Payment information when you make a purchase or request a quote. Opt-in records and timestamps for all communication channels including SMS and email.
Non-Personal Information:
IP address, browser type, device information. Website usage patterns and analytics. Cookies and similar technologies.
Customer Communication:
Records of inquiries and service requests. Appointment details and preferences. Service history and feedback.
- HOW WE USE YOUR INFORMATION
We use collected data for providing and improving our services, processing transactions and payments, communicating with you about your inquiries and appointments, enhancing website functionality, ensuring security and fraud prevention, and maintaining records of your communication preferences and consent.
- SMS MESSAGING AND COMPLIANCE
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In and Consent:
You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions. We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.
Opt-Out Instructions:
You can cancel SMS notifications at any time by replying STOP. You will receive a final confirmation message and no further messages will be sent unless you re-opt in. All opt-out requests are processed immediately.
Message Frequency and Content:
Message frequency varies based on your interactions with our business. Messages will be directly related to the services you have requested.
Help and Support:
Reply HELP for assistance or contact us at A1spatechs@gmail.com. Customer support is available during regular business hours.
Carrier Information:
Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
SMS Data Protection Statement:
“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
- INFORMATION SHARING AND DISCLOSURE
We do not sell, rent, or trade personal information. We may share information with third-party vendors who assist in our operations such as payment processing and appointment scheduling, and with SMS aggregators solely for the purpose of delivering messages you have consented to receive. All service providers are contractually obligated to maintain confidentiality and security.
All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services.
- DATA SECURITY
We implement and maintain reasonable security measures to protect your personal information, including encryption of sensitive data, secure access controls, regular security assessments, and employee training on data protection. No method of transmission over the internet is 100% secure, but we strive to use commercially acceptable means to protect your information.
- YOUR RIGHTS AND CHOICES
You have the right to access, update, or delete your personal information. You may opt out of marketing emails by clicking unsubscribe, opt out of SMS messages by replying STOP, and withdraw consent at any time for future communications.
- CONTACT US
If you have questions about this Privacy Policy, contact us at:
A1 Hot Tub & Spa Repair
Phone: 702-884-5424
Email: A1spatechs@gmail.com
Website: a1sparepair.com
By using our website and services, you consent to this Privacy Policy.